Shipping Policy

Last updated: June 15, 2026

Order Processing

At Gallianoa, we strive to process all orders within 1–2 business days. Once your order has been dispatched, you will receive a tracking email with details on how to track the status of your shipment. Please note that order processing times may vary during peak periods or holidays.

Domestic Shipping — United States

We offer various shipping options to ensure you receive your order in a timely manner. The following shipping options are available:

Shipping Method	Estimated Delivery Time	Cost
Standard/Free	3–7 business days	Free
Expedited	2–4 business days	Calculated at checkout
Express	1–3 business days	Calculated at checkout

International Shipping

For international orders, please allow 7–21 business days for delivery. Please note that customs and duties are the responsibility of the customer, and Gallianoa is not responsible for any additional fees or taxes imposed by the destination country.

Order Tracking

Once your order has been dispatched, you will receive a tracking email with details on how to track the status of your shipment. You can use this information to track your order on the shipping carrier's website.

Lost or Damaged Shipments

If your order is lost or damaged during shipping, please contact us within 10 days of the estimated delivery date. Please include your order number and photos of the damaged items (if applicable) in your email to support@gallianoa.shop. We will work with you to resolve the issue as quickly as possible.

Contact Us

If you have any questions or concerns about your order, please feel free to contact us at support@gallianoa.shop. We are available to assist you via email only and will respond to your inquiry as soon as possible.